Last Updated: May 2025
Introduction
Welcome to Iqra Quran Class (“we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.iqraquranclass.com) and use our online Quran teaching services.
This policy is compliant with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Data Protection Act 2018. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services immediately.
Data Controller
Iqra Quran Class acts as the Data Controller for personal information collected through our website and services. You may contact us at:
- Email: info@iqraquranclass.com
- Website: www.iqraquranclass.com
Information We Collect
We collect the following categories of personal data:
Personal Identification Information:
- Full name
- Email address
- Phone number
- Country of residence
For Child Students (collected from parents/guardians):
- Child’s full name and age
- Parent/guardian name and contact details
- Emergency contact information
Payment Information:
- Billing name and address
- Payment method details (processed securely via third-party payment processors; we do not store card numbers)
Technical and Usage Data:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on site
- Referring URLs
Communication Data:
- Messages sent via contact forms
- Emails and communications with our team
- Class scheduling information
Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:
- Contract Performance: To provide our Quran teaching services and manage your subscription.
- Legitimate Interests: To improve our services, communicate updates, and protect against fraud.
- Legal Obligation: To comply with applicable laws and regulations.
- Consent: For marketing communications and cookies (where required). You may withdraw consent at any time.
How We Use Your Information
We use the information we collect to:
- Register and manage your student account
- Schedule and conduct online classes
- Process payments and manage subscriptions
- Communicate class updates, reminders, and progress reports
- Respond to enquiries and provide customer support
- Improve our website, teaching materials, and overall service quality
- Send occasional newsletters or updates (with your consent)
- Comply with legal obligations
- Detect and prevent fraudulent activity
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Account and enrolment data: retained for the duration of your subscription and up to 3 years thereafter
- Payment records: retained for 7 years to meet legal and tax obligations
- Communication records: retained for up to 2 years
- Cookie/analytics data: retained for up to 13 months
After the applicable retention period, data is securely deleted or anonymised.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your data with:
- Payment Processors: Secure third-party providers (e.g., Stripe, PayPal) to process transactions.
- Video Conferencing Platforms: Tools such as Zoom used to deliver live classes.
- Email Service Providers: For communication and scheduling.
- Analytics Providers: Google Analytics or similar services (data anonymised where possible).
- Legal Authorities: When required by law or to protect our legal rights.
All third-party service providers are contractually obligated to handle your data in accordance with applicable data protection laws.
International Data Transfers
Some of our service providers may process data outside the UK or EU. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the relevant data protection authority.
Your Data Protection Rights
Under UK GDPR and EU GDPR, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (‘Right to be Forgotten’): Request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Rights Related to Automated Decision-Making: We do not engage in solely automated decision-making.
To exercise any of these rights, contact us at info@iqraquranclass.com. We will respond within 30 days. If you are unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local supervisory authority.
Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure storage with access controls
- Regular security reviews
- Limited access to personal data on a need-to-know basis
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy. For significant changes, we will notify you via email or a prominent notice on our website.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at: info@iqraquranclass.com